Terms and conditions

These terms apply to advice requests, quote requests and the supply of professional 3D wax printers, accessories, installation, training and supporting services by 3D Innovate.

Deviations are only valid if agreed in writing. This website is for information and orientation; a purchase agreement is only formed after written confirmation of a quote or order.

Quotes are non-binding and valid for the period stated in the quote, unless otherwise indicated. Specifications, prices and lead times may change based on supplier availability and current market conditions.

Requests via the contact form do not constitute a binding order. We handle requests carefully and contact you within a reasonable timeframe.

Delivery times are indicative and not fatal deadlines, unless expressly agreed otherwise in writing. 3D Innovate endeavours to complete delivery and installation on time in consultation with the customer.

Risk and ownership of delivered goods pass to the customer upon delivery, unless otherwise stipulated in the agreement.

All prices in quotes are exclusive of VAT and other levies, unless otherwise stated. Payment terms are set out per quote or agreement.

In case of late payment, 3D Innovate may charge interest and reasonable collection costs in accordance with applicable law.

Delivered printers and equipment are covered by the warranty stated in the agreement and/or the manufacturer's warranty terms. 3D Innovate supports warranty handling where applicable.

3D Innovate is not liable for indirect damage, consequential loss or lost profits. Total liability is limited to the amount of the relevant agreement, unless there is intent or gross negligence.

Dutch law applies to all agreements. Disputes are preferably resolved by mutual agreement.

If a dispute cannot be settled amicably, the competent court in the Netherlands has jurisdiction, unless mandatory law provides otherwise.